This page shows all current and planned outages impacting Teamwork Technology's Cloud Services and Data Centres

Services

12 up
0 issue
0 down
Groups Services status
Group Core Network.
Sydney - Equinix SY3 status is up.
Group Cloud Servers.
Virtual Cloud Servers status is up with ongoing incident.
Dedicated Cloud Servers status is up.
Group Backup Services.
Cloud Backup status is up.
Group Telephony Services.
VOIP Services status is up with ongoing incident.
NBN Services status is up.
Group Email Services.
Hosted Exchange status is up.
Mail Routing status is up.
POP Mail status is up.
Spam Protection status is up.
Group Virtual Desktop.
Hosted Desktop Environment - SY3 - Sydney status is up.
Group Support, Sales and Admin Team.
Castle Hill Office status is up.

Notifications

Group Telephony Services. VOIP Services status is up with ongoing incident.
Service Interruption - monitoring, 03 May 2019 9:56am AEST


monitoring, 03 May 2019 9:54am AEST

We have made changes overnight to the infrastructure running the affected services. We are now in a monitoring state to confirm whether issues remain. Currently this morning both affected services seem much improved - please be in touch via support@teamworktechnology.com.au or the phone if you have feedback on the current performance.

identified, 02 May 2019 12:33pm AEST

We have identified a piece of networking equipment as contributing to this issue, and have issued an emergency reboot. This should take 2-5 minutes before services are restored in full, after which we will continue to monitor the situation.

identified, 02 May 2019 12:11pm AEST

We have identified an issue with a core host causing some virtual machines to have performance degradation and occasional freezing.
This issue affects the VOIP platform, causing some phones to show 'no service' temporarily before working again, and may cause call quality issues while in effect.
We are working on replacing this host and are hoping to do so today and tonight.

Group Cloud Servers. Virtual Cloud Servers status is up with ongoing incident.
Service Interruption - monitoring, 03 May 2019 9:56am AEST


monitoring, 03 May 2019 9:54am AEST

We have made changes overnight to the infrastructure running the affected services. We are now in a monitoring state to confirm whether issues remain. Currently this morning both affected services seem much improved - please be in touch via support@teamworktechnology.com.au or the phone if you have feedback on the current performance.

identified, 02 May 2019 12:33pm AEST

We have identified a piece of networking equipment as contributing to this issue, and have issued an emergency reboot. This should take 2-5 minutes before services are restored in full, after which we will continue to monitor the situation.

identified, 02 May 2019 12:11pm AEST

We have identified an issue with a core host causing some virtual machines to have performance degradation and occasional freezing.
This issue affects the VOIP platform, causing some phones to show 'no service' temporarily before working again, and may cause call quality issues while in effect.
We are working on replacing this host and are hoping to do so today and tonight.