This page shows all current and planned outages impacting Teamwork Technology's Cloud Services and Data Centres

Services

7 up
5 issue
0 down
Groups Services status
Group Core Network.
Sydney - Equinix SY3 status is up with ongoing incident.
Group Cloud Servers.
Virtual Cloud Servers status is degraded-performance with ongoing incident.
Dedicated Cloud Servers status is degraded-performance with ongoing incident.
Group Backup Services.
Cloud Backup status is up with ongoing incident.
Group Telephony Services.
VOIP Services status is degraded-performance with ongoing incident.
NBN Services status is degraded-performance with ongoing incident.
Group Email Services.
Hosted Exchange status is degraded-performance with ongoing incident.
Mail Routing status is up with ongoing incident.
POP Mail status is up with ongoing incident.
Spam Protection status is up with ongoing incident.
Group Virtual Desktop.
Hosted Desktop Environment - SY3 - Sydney status is up with ongoing incident.
Group Support, Sales and Admin Team.
Castle Hill Office status is up with ongoing incident.

Notifications

Group Cloud Servers. Dedicated Cloud Servers status is degraded-performance with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Critical Outage - monitoring, 08 Jan 2020 3:08pm AEDT

The fault has been rectified.
All services should now be restored and we will be monitoring over the next 24 hours.

identified, 08 Jan 2020 1:26pm AEDT

A hardware fault has been identified in our Hosted infrastructure.
A technician has been immediately dispatched with replacement hardware and the fault is expected to be rectified within 2 hours.
Please stay posted for further updates.

Performance Degredation - identified, 15 Jan 2020 10:58am AEDT

We are working with our upstream provider to resolve issues that are causing current service instability.

identified, 15 Jan 2020 8:46am AEDT

Overnight a legacy router has failed with one of our upstream providers.
While we have switched over to a secondary link so as to avoid a full outage, performance and slower than usual times for receiving emails may be experienced by our Hosted Exchange customers.
Hosted cloud customers may also notice a speed difference during this outage.

Group Telephony Services. NBN Services status is degraded-performance with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Performance Degredation - identified, 15 Jan 2020 10:58am AEDT

We are working with our upstream provider to resolve issues that are causing current service instability.

identified, 15 Jan 2020 8:46am AEDT

Overnight a legacy router has failed with one of our upstream providers.
While we have switched over to a secondary link so as to avoid a full outage, performance and slower than usual times for receiving emails may be experienced by our Hosted Exchange customers.
Hosted cloud customers may also notice a speed difference during this outage.

Group Email Services. Hosted Exchange status is degraded-performance with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Performance Degredation - identified, 15 Jan 2020 10:58am AEDT

We are working with our upstream provider to resolve issues that are causing current service instability.

identified, 15 Jan 2020 8:46am AEDT

Overnight a legacy router has failed with one of our upstream providers.
While we have switched over to a secondary link so as to avoid a full outage, performance and slower than usual times for receiving emails may be experienced by our Hosted Exchange customers.
Hosted cloud customers may also notice a speed difference during this outage.

Group Telephony Services. VOIP Services status is degraded-performance with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Performance Degredation - identified, 15 Jan 2020 10:58am AEDT

We are working with our upstream provider to resolve issues that are causing current service instability.

identified, 15 Jan 2020 8:46am AEDT

Overnight a legacy router has failed with one of our upstream providers.
While we have switched over to a secondary link so as to avoid a full outage, performance and slower than usual times for receiving emails may be experienced by our Hosted Exchange customers.
Hosted cloud customers may also notice a speed difference during this outage.

Group Cloud Servers. Virtual Cloud Servers status is degraded-performance with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Critical Outage - monitoring, 08 Jan 2020 3:08pm AEDT

The fault has been rectified.
All services should now be restored and we will be monitoring over the next 24 hours.

identified, 08 Jan 2020 1:26pm AEDT

A hardware fault has been identified in our Hosted infrastructure.
A technician has been immediately dispatched with replacement hardware and the fault is expected to be rectified within 2 hours.
Please stay posted for further updates.

Performance Degredation - identified, 15 Jan 2020 10:58am AEDT

We are working with our upstream provider to resolve issues that are causing current service instability.

identified, 15 Jan 2020 8:46am AEDT

Overnight a legacy router has failed with one of our upstream providers.
While we have switched over to a secondary link so as to avoid a full outage, performance and slower than usual times for receiving emails may be experienced by our Hosted Exchange customers.
Hosted cloud customers may also notice a speed difference during this outage.

Group Email Services. POP Mail status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Critical Outage - monitoring, 08 Jan 2020 3:08pm AEDT

The fault has been rectified.
All services should now be restored and we will be monitoring over the next 24 hours.

identified, 08 Jan 2020 1:26pm AEDT

A hardware fault has been identified in our Hosted infrastructure.
A technician has been immediately dispatched with replacement hardware and the fault is expected to be rectified within 2 hours.
Please stay posted for further updates.

Group Virtual Desktop. Hosted Desktop Environment - SY3 - Sydney status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Critical Outage - monitoring, 08 Jan 2020 3:08pm AEDT

The fault has been rectified.
All services should now be restored and we will be monitoring over the next 24 hours.

identified, 08 Jan 2020 1:26pm AEDT

A hardware fault has been identified in our Hosted infrastructure.
A technician has been immediately dispatched with replacement hardware and the fault is expected to be rectified within 2 hours.
Please stay posted for further updates.

Group Email Services. Spam Protection status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Group Email Services. Mail Routing status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Group Core Network. Sydney - Equinix SY3 status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Group Support, Sales and Admin Team. Castle Hill Office status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected

Group Backup Services. Cloud Backup status is up with ongoing incident.
Critical - - monitoring, 20 Sep 2019 8:50am AEST

All services have returned to normal overnight.

Engineers will monitor this fault for 24 hours.

investigating, 19 Sep 2019 3:14pm AEST

Multiple upstream providers experiencing an unknown outage.
We will provide more information once it becomes available.All services possibly affected